PayPal.com – UX Writing & Content Strategy
(Jan. 2023— Jun. 2024)
Worked on multiple projects for the U.S. Consumer segment as a UX Writer and Content Strategist, using data-driven insights to enhance trust, usability, and security messaging across key pages.
PayPal Wallet Security & Card Monitoring
Developed a new website to showcase PayPal’s secure card storage features while emphasizing 24/7 fraud monitoring. The project focused on clear messaging, user-friendly design, and trust-building elements to enhance customer confidence in PayPal’s security measures.
Year: May 2024
Language: English
Current website: Click here
Manage Your Money – Copy Revamp
Redefined the messaging for the "Manage Your Money" page to reflect PayPal’s updated brand values. The goal was to create a more engaging and reassuring narrative that highlights secure, effortless financial management. By emphasizing trust, accessibility, and ease of use, the new copy helps users feel confident in taking control of their finances with PayPal.
Year: March 2024
Language: English
Current website: Click here
